Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Seaford | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Seaford is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Seaford is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Seaford and across the UK. We act as the Data Controller for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and other clinical data necessary to assess your suitability for weight loss treatment.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your medical suitability for weight loss treatments safely and responsibly.
• To dispense and arrange delivery of approved medications. Orders are typically dispatched within 1 working day of pharmacist approval.
• To communicate with you regarding your treatment, orders, or any clinical queries.
• To maintain accurate and legally required pharmacy records.
• To comply with our regulatory obligations as a GPhC registered pharmacy.
• To improve our website and services through analysis of aggregated usage data.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and where health data is concerned, the provision of healthcare services under Article 9(2)(h) of the UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
• Analytics cookies: Help us understand how visitors use our site so we can improve functionality and content.
• Marketing cookies: Used to deliver relevant content and, where applicable, targeted advertising.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to any third party. However, we may share your information with trusted third parties in limited circumstances, including:

• Delivery partners: To fulfil and track your medication orders.
• Payment processors: To handle transactions securely and in compliance with PCI DSS standards.
• Healthcare professionals: Where clinically necessary or where your GP or prescriber needs to be informed as part of your care.
• Regulatory bodies: Including the GPhC or other authorities where we are legally required to disclose information.
• IT and platform providers: Who support the operation of our website and clinical systems under strict data processing agreements.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment and transaction records are retained as required by financial and legal obligations.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption protocols.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion where appropriate, and object to or restrict certain types of processing. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Seaford
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk