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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Seaford

Pharmacy Weight Loss Seaford
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By accessing our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Seaford is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Seaford, UK (GPhC No. 9012511). We provide clinically supervised weight loss consultations and prescription services to eligible patients.

2. Eligibility

To use our services, you must be aged 18 or over, a resident of the United Kingdom, and able to provide accurate and complete medical information. You must not be pregnant, breastfeeding, or have a medical condition that contraindications weight loss treatment unless confirmed safe by our clinical team.

We reserve the right to decline any consultation or prescription request where we determine it would not be clinically appropriate or safe to proceed. Our pharmacist's clinical decision is final.

3. Prescriptions

All prescription medications are issued only following a clinical assessment conducted through our online consultation platform. Prescriptions are issued solely at the discretion of our registered prescriber and pharmacist.

You must answer all consultation questions honestly and completely. Providing false or misleading medical information may result in inappropriate treatment and could be harmful to your health. We accept no liability for harm resulting from inaccurate information you provide.

Prescriptions issued through our service are valid for use with Pharmacy Weight Loss Seaford only unless otherwise stated.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

We use secure, encrypted payment processing. We do not store your full card details on our systems. In the event that your consultation results in a prescription not being issued, a refund will be processed in accordance with our cancellation policy below.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is via tracked courier service to your provided UK address.

Delivery timescales are estimates and may be affected by factors outside our control, including courier delays or adverse weather. We are not liable for delays caused by third parties once your order has been dispatched.

It is your responsibility to ensure that someone is available to receive a delivery requiring a signature. If a delivery attempt fails, you must follow the courier's redelivery instructions promptly.

6. Cancellations and Refunds

You may cancel your order before your prescription has been approved and dispensed. To cancel, contact us immediately via our website or email. Once medication has been dispensed and dispatched, we are unable to accept returns for safety and regulatory reasons.

If your prescription is not approved following clinical assessment, you will receive a full refund of the consultation and medication fee within 5 to 10 working days to your original payment method.

Refunds will not be issued where you have provided inaccurate medical information that resulted in a prescription not being issued.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for your regular GP or primary healthcare provider.

Weight loss medications carry potential risks and side effects. You should seek immediate medical attention if you experience an adverse reaction. Always inform your GP of any medications prescribed through our service.

Results from weight loss treatment vary between individuals. We do not guarantee specific outcomes.

8. Privacy and Data

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is handled securely and will not be shared with third parties except where required for your clinical care or by law.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Seaford through the contact details provided on our website. We are regulated by the General Pharmaceutical Council, GPhC No. 9012511.